No matter the size of your congregation you see first-time guests each year. While some guests choose not to return because they simply aren’t ready to enter into congregational life, others don’t return because of their visitor experience. It’s easy to overlook how people new to your congregation are welcomed and provided with information. But when this process is forgotten, so are the very people you serve. Knowing the difference between what welcomes and what overwhelms is important if you want your visitors to come back again.
In this workshop, you will learn about guest perspectives, and what it means to truly open the doors of your congregation and welcome people. Case studies, best practices in hospitality, and intentionality about reaching new people and connecting with… more