Both/And Hospitality

Both/And Hospitality

The onset of the global pandemic changed so much of what we’ve known ministry to be inside and outside the church. Social distancing, and non-physical gatherings brought new challenges where connection and relationship building are concerned.


With so much ministry happening BOTH in the building AND online, how can we earn the second, third, and ongoing visits from those who are new to our faith communities? New strategies are required for living into what it means to be a hospitable church.

In a season where everything feels different, how can we claim or reclaim a passion for radical hospitality, making great first impressions and work toward being poised for guests before they arrive?

Join guest readiness and hybrid worship author and coach Jason Moore for an exploration of what it means to extend BOTH/AND Hospitality.

You’ll learn how to make great first impressions from your website (the front door), to the building (the physical door). We’ll talk best practices on signage, developing hybrid language that includes everyone, learn how to build a relational pathway into your communities and so much more. This highly practical training will give you immediate, accessible takeaways. It’s meant for laypeople and clergy alike, from churches of any size, worship style, ranging from rural, to in the city and everything in between.

In this session we’ll cover:

  • Making good first Impressions online and in-person
  • Best practices for website
  • Wayfinding/signage best practices
  • Demystifying Insider secrets
  • Avoiding alienating people online and in-person
  • Extending hospitality to everyone
  • Building lasting relationships
  • Follow up
  • Building a discipleship pathway



This workshop will be offered twice to provide scheduling flexibility for participants. Participants do not need to attend both sessions.

12:30 - 3:00 PM EST 

10:30 AM - 1:00 PM EST 

*Please note these workshops are 2 1/2 hours in length. 




Author, speaker, and worship coach Jason Moore is passionate about helping the church reach the culture we live in. He is known for his pioneering work in collaborative worship design, media production and secret worshiper consultations.

Known for his pioneering work in worship design and guest readiness, Jason Moore has devoted the last two plus decades to resource development, training, and coaching & consulting that works for local churches of all sizes, styles and means. The author of 10 books, Jason has designed worship alongside such leaders as Adam Hamilton, Michael Slaughter, Tony Campolo, Brian McClaren and Leonard Sweet. He has also led hundreds of seminars and keynote addresses across North America - teaching in 47 states across the USA.

Jason began his ministry in the late 90s at Ginghamsburg United Methodist Church in Tipp City, Ohio when the church grew to over 3,000 in attendance and later went on to co-found Midnight Oil Productions. In addition to Midnight Oil, Jason has worked with numerous denominations as a creativity consultant, media producer and trainer.