Both/And Hospitality: Providing Hospitality Simultaneously in Brick & Mortar and Online Spaces

The onset of the global pandemic changed so much of what we’ve known ministry to be inside and outside the church. Social distancing, and non-physical gatherings brought new challenges where connection and relationship building are concerned.

With so much ministry happening BOTH in the building AND online, how can we earn the second, third, and ongoing visits from those who are new to our faith communities? New strategies are required for living into what it means to be a hospitable church.

In a season where everything feels different, how can we claim or reclaim a passion for radical hospitality, making great first impressions and work toward being poised for guests before they arrive?

Join guest readiness and hybrid worship author and coach Jason Moore for an exploration of what it means to extend BOTH/AND Hospitality.

You’ll learn how to make great first impressions from your website (the front door), to the building (the physical door). We’ll talk best practices on signage, developing hybrid language that includes everyone, learn how to build a relational pathway into your communities and so much more. This highly practical training will give you immediate, accessible takeaways. It’s meant for laypeople and clergy alike, from churches of any size, worship style, ranging from rural, to in the city and everything in between.

In this session we’ll cover:

• Making good first Impressions online and in-person
  Best practices for website
  Wayfinding/signage best practices
  Demystifying Insider secrets
  Avoiding alienating people online and in-person
  Extending hospitality to everyone
  Building lasting relationships
  Follow up
  Building a discipleship pathway